f977 Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and f977 ("we", "us", "our", "the Company", "f977") governing your access to and use of the f977 website located at f977.pro and all associated services, games, promotions, and features offered through that website. These Terms apply to all visitors, registered users, and any person who accesses or uses f977 services in any manner.

By accessing f977, registering an account, making a deposit, claiming a bonus, or placing a bet, you unconditionally accept these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease use of f977 and must not register or maintain an account on the platform. These Terms should be read alongside the f977 Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and f977.

Key Rules at a Glance

Six fundamental rules that apply to every f977 account holder. These are explained in full in the sections below.

2. Eligibility

To open and maintain an account on f977, you must satisfy all of the following eligibility requirements at the time of registration and on a continuous basis throughout your use of the platform:

• 1You must be at least 21 years of age. Players aged under 21 are strictly prohibited from registering or using any f977 service, including free-play modes. f977 may require documentary proof of age at any time, including a Bangladesh National Identity Card (NID) or valid passport.
• 2You must be a natural person, not a corporation, trust, or other legal entity. Corporate accounts are not permitted on f977 under any circumstances.
• 3You must be a resident of a jurisdiction where accessing f977 is not prohibited by applicable law. It is your sole responsibility to determine whether online gaming is lawful in your jurisdiction before registering. f977 does not provide legal advice on jurisdiction-specific gambling laws.
• 4You must not be a current or former employee, director, officer, agent, affiliate, or immediate family member of an employee or affiliate of f977. Employees and their families may not hold player accounts or participate in any promotional offers.
• 5You must register using accurate, truthful personal information. Providing false information during registration — including a false name, date of birth, contact number, or payment details — constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of any balance.

3. Account Registration and Security

Each player is permitted to hold one and only one registered account on f977. The registration of multiple accounts by the same individual — whether using different email addresses, phone numbers, payment methods, or device identifiers — is strictly prohibited and constitutes grounds for suspension or permanent closure of all associated accounts.

4. Deposits and Withdrawals

f977 accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All payment transactions on f977 are processed in Bangladeshi Taka (BDT). The minimum deposit across all payment methods is ৳500. There is no maximum deposit limit, however f977 reserves the right to apply additional verification to large deposits as part of its anti-money laundering (AML) obligations. Deposits made via bKash and Nagad are credited to your f977 account balance instantly in most cases. Deposits via Visa and Mastercard may take up to 24 hours to process depending on your card issuer.

Withdrawal requests will only be processed to a payment method that has been previously used to make a deposit into the same f977 account, and only after successful KYC verification has been completed. f977 does not process withdrawals to third-party accounts, accounts held in names other than the registered account holder, or to payment methods that have not been previously used for a deposit. Withdrawal processing times are typically within minutes of approval for bKash and Nagad, subject to standard compliance checks. f977 reserves the right to request additional documentation before processing any withdrawal request.

f977 does not charge any fees for standard deposits or withdrawals. However, your payment provider (bKash, Nagad, Rocket, Upay, your card issuer) may apply their own transaction fees. These are beyond f977's control and are the player's responsibility. Currency conversion fees may apply for Visa and Mastercard transactions depending on your card-issuing bank's policies.

5. Bonuses and Promotions

f977 offers various bonuses and promotional offers to registered players from time to time, including welcome bonuses, deposit match bonuses, free spins, reload bonuses, and seasonal promotions tied to Bangladesh's cricket calendar and cultural events. All bonuses are subject to the specific terms displayed at the point of offer and the general bonus conditions set out below. In the event of a conflict between a specific bonus offer's terms and these general Terms, the specific bonus terms shall prevail for that bonus only.

• 1All bonuses are subject to wagering requirements, which must be met before any bonus-derived winnings can be withdrawn. The applicable wagering requirement multiplier is stated clearly in each individual bonus offer. Failure to meet wagering requirements before the bonus expiry date will result in the bonus and any associated winnings being forfeited automatically.
• 2Welcome bonuses are available to new registered players only and may be claimed once per player, per household, per device, and per IP address. Attempts to claim a welcome bonus more than once — whether through multiple registrations, use of VPNs, or any other method — constitute a breach of these Terms and will result in cancellation of the bonus and closure of all associated accounts.
• 3f977 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time without prior notice. This includes the right to change wagering requirements, expiry dates, eligible games, or maximum withdrawal limits applicable to a bonus. Players will be notified of material changes through the promotions section of their account.
• 4Bonus funds may only be used on games or betting markets that are eligible for wagering contribution under the specific bonus terms. Some games — including certain live casino games and jackpot slots — may contribute at a reduced rate or not at all toward meeting wagering requirements. Eligible games and their contribution rates are listed in the relevant bonus offer details.
• 5f977 reserves the right to void any bet, cancel any bonus, and withhold any associated winnings where there is reasonable evidence of bonus abuse, collusion with other players, exploitation of software errors or game glitches, or any other behaviour inconsistent with fair play as determined by f977 at its sole discretion.

6. Responsible Gaming

f977 is committed to promoting responsible gaming and minimising the risk of harm associated with gambling. f977 provides a range of tools to help players manage their gaming activity, including deposit limits, session time limits, loss limits, self-exclusion periods, and account cool-off options. These tools are available to all registered players free of charge from within the account settings panel and can be activated without contacting customer support.

Players who believe they may have a gambling problem are strongly encouraged to use the self-exclusion facility available in their f977 account settings, or to contact f977 customer support to request a manual exclusion. Self-exclusion periods on f977 may range from 30 days to permanent exclusion, depending on the player's preference. f977 will use reasonable technical measures to honour self-exclusion requests and prevent excluded players from logging into or using the platform during their exclus ion period.

7. Prohibited Conduct

The following activities are strictly prohibited on f977 and constitute grounds for immediate account suspension, permanent closure, forfeiture of any balance, and potential referral to law enforcement authorities:

8. Intellectual Property

All content on the f977 platform — including but not limited to the f977 brand name, logo, website design, software, text, graphics, images, game content licensed from third-party providers, and promotional materials — is the intellectual property of f977 or its licensors. All rights are reserved. No part of the f977 platform may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means without the prior written permission of f977.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the f977 platform solely for personal entertainment purposes in accordance with these Terms. This licence does not permit you to reproduce, modify, create derivative works from, or commercially exploit any content on f977. Any unauthorised use of f977 content will result in immediate account termination and may give rise to legal proceedings.

9. Limitation of Liability

To the fullest extent permitted by applicable law, f977 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the f977 platform, including but not limited to loss of winnings, loss of data, loss of goodwill, interruption of service, or any financial loss arising from reliance on information provided on the platform. f977's total aggregate liability to any player in respect of any claims arising under or in connection with these Terms shall not exceed the total net deposits made by that player in the 30 days preceding the event giving rise to the claim.

f977 does not guarantee uninterrupted or error-free access to its platform. The platform may be temporarily unavailable due to maintenance, technical issues, third-party provider outages, or circumstances beyond f977's reasonable control. f977 will use reasonable endeavours to notify players of planned maintenance periods in advance. f977 shall not be liable for any losses incurred by a player as a result of platform unavailability.

10. Amendments to These Terms

f977 reserves the right to amend, update, or replace these Terms at any time. Where amendments are material — meaning they alter player rights, introduce new restrictions, or change the treatment of player funds — f977 will provide advance notice of no less than 7 days by posting the updated Terms on the f977 website and, where practicable, by notifying registered players through their registered contact details.

Your continued use of f977 after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using f977 and may request account closure. f977 encourages all players to review these Terms periodically to stay informed of any changes. The date of the most recent revision is shown at the top of this page.

11. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. In the event of any dispute between a player and f977, the player should first contact f977 customer support at [email protected] to seek an informal resolution. f977 aims to respond to all formal complaints within 5 business days. Where a dispute cannot be resolved informally, f977 and the player agree to submit to the jurisdiction of the competent courts or applicable dispute resolution procedures. f977 does not accept liability for gambling losses and disputes about game outcomes must be raised within 30 days of the relevant game session.

12. Contact Information

If you have any questions about these Terms, wish to raise a formal complaint, request account closure, or seek assistance with responsible gaming tools, please contact f977 customer support. All queries are handled in English and response times are typically within 24 hours for standard enquiries.